Please read through these terms and conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our privacy statement regarding personal information provided by you. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has entered our dispatching process, we will not be able to make any changes.
Our cushions, small imperfections or differences in shape, size and colour can happen and are part of the charm of a handmade product. This part of the handmade process is what makes our products unique and should not be seen as a fault. They will never affect the overall aesthetic of the product and its ability for use as intended. Every piece is individual and variations in actual goods may occur. We cannot accept any responsibility for these variations.
All orders are dealt with on an individual basis. We are unable to supply any goods on a sale or return basis. We accept PAYPAL
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
Please note that our offers may not be used in conjunction with any other offer. Where we have multiple offers available you may take advantage of whichever offer you wish. Once an offer has expired it will be no longer be possible to take advantage of that offer.
You can cancel an order from the moment you place your order until fourteen working days from the day after you receive your goods.
Confirmation of your cancellation should be sent by email or letter. Contact the customer services department on:
For information on returning an item please see our returns page.
Every care has been taken in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. The total cost of your order is the price of the products ordered and delivery charges as set out in the delivery options section of this website.
While the colour reproduction is a close representation, every piece is individual and variations in actual goods may occur.
The Howson Design website uses SSL (secure socket layers) protection system, which is the industry standard. The website is also PCI DSS (payment card industry data security standard) compliant.
You will be informed during the checkout process of the shipping charge, unless we are unable to automatically calculate it (for example in the case of being outside the UK Mainland). If this happens we will inform you of the cost via e-mail or telephone and await your approval before we proceed with the order. We reserve the right to update any shipping charges, although you will be asked to confirm via email or telephone if any changes occur before you are billed.